Privacy policy

Last updated November 4, 2026

Extraction Desk is made by Blue Basin Systems, L.L.C. ("we"). It's a Windows app for tracking cases and phones in a mobile forensics unit. This policy covers the Extraction Desk app and this website.

The short version

Extraction Desk has no accounts, ads, analytics or tracking. Everything you enter is saved on your PC and in the folders you choose, and we never receive it. The Microsoft Store copy goes online only to ask the Microsoft Store whether an update is ready. A copy of Extraction Desk installed without the Microsoft Store never goes online.

What Extraction Desk keeps on your PC

• Your cases and settings: report numbers, detectives, owner names, phone details, passcodes, notes and dates you enter. They're saved in the app's own data folder in your Windows user profile. Settings, then About, shows where.
• The reference documents and logo you add, in that same folder.
• A diagnostic log, in that same folder. It records when the app starts and closes, and the type of any error. It never records passcodes, notes, owner names or report text, and it stays on your PC unless you send it to us.
• Case folders and the reports you export, in the folder you choose in Settings, then Case folders. That can be on your PC or a network drive you pick.
• Photos of evidence labels you use to fill in a new case, copied into a Labels folder inside that case's folder.
• Backups, in the folder you choose in Settings, then Backup.

Cases and passcodes are saved as ordinary files, protected by your Windows account's permissions. Keep your PC and your backup folder where only you, or your unit, can read them.

Reading label photos

When you fill in a case from a photo of an evidence label, the text is read by the text reader built into Windows, on your PC. The photo isn't uploaded anywhere.

Updates and the Microsoft Store

The Microsoft Store copy asks Windows whether the Microsoft Store has a newer version: a couple of minutes after it starts, every six hours while it's open, and when you click Check for updates in Settings, then About. Windows and the Microsoft Store handle that request under the Microsoft Privacy Statement. It carries none of your cases.

Microsoft gives us reports about installs. If your Windows is set to send diagnostic data, Microsoft may also share reports about Extraction Desk crashes with us. These reports don't tell us who you are, and we use them only to understand installs and fix problems.

Sharing

Extraction Desk shares nothing with anyone. Your information leaves your PC only when you put it somewhere yourself, for example by exporting a report, saving a backup to a network folder, or exporting your case log. Exports leave out owner names and passcodes unless you tick the box to include them.

Your control

You can change or delete any case in the app, and delete exported reports and backups like any other file. Uninstalling the Microsoft Store copy removes its data folder; your case folders and backups stay where you put them.

When you contact us

If you email or write to us, we use what you send, such as your name, contact details and any log you attach, only to answer you and fix the problem. Please don't send case details, passcodes or evidence. We keep that correspondence as long as we need it for support, and we don't sell or share it.

This website

This site has no analytics, no cookies, no forms and no outside scripts or fonts, and it doesn't count visits. It's hosted by Cloudflare, which handles each visit to deliver and protect the site and keeps standard request logs under the Cloudflare Privacy Policy.

Children

Extraction Desk is a work tool for forensics examiners. It isn't directed at children under 13, and we don't knowingly collect information from them.

Changes

If we change how Extraction Desk handles your information, we'll update this page and the date at the top.

Contact

Questions about privacy: info@bluebasinsystems.com or Blue Basin Systems, L.L.C., P.O. Box 311, Walker, LA 70785.